Fundamentals Of Effective Sales

Prioritize Customer Needs & Address Original Concerns Listening carefully, and asking open ended questions that help lead the customer to explain as much as they can about their concerns, you will be able to identify what needs to be done on the vehicle and the customer’s priority for the repairs. It is very important for customer satisfaction that you identify… Read More

Toyota Knock Sensor

What to look for in knock sensor failure First off there are few things that you need to consider when diagnosing and replacing a knock sensor on Toyota vehicles. Some Toyota models have two knock sensors(left bank and right bank) It’s not un-common to have knock sensor wire failure The knock sensors are usually priced at or above $100.00 each,… Read More

Volkswagen Golf TDI No Power

Even though I’m not a diesel mechanic doesn’t mean I cannot fix diesels. I do have a very good understanding of how they work and actually worked for a diesel repair shop for a while. I just got out of it because I don’t like all the greasy grimy heavy lifting work involved with diesel repair. Now a VW TDI… Read More

Toyota, Honda & Subaru Starter Failure

Does your starter really need replaced? Learn the most common failure of Honda, Toyota and Subaru starters. Read More

About Your Vehicles Tires

MDH Motors Does Not Sell Tires – We Help You To Maintain Vehicle Safety by Education and Vehicle Maintenance This grading system, known as the Uniform Tire Quality Grading System (UTQGS), allows consumers to compare tire tread wear, traction performance, and temperature resistance. The federal government requires tire manufacturers to grade their tires in these three areas and place the… Read More

Basic Automotive Cooling System Operation

A tremendous amount of heat is generated in engines used in todays vehicles. A gasoline engine’s combustion chamber can reach temperatures above 2500°F. Approximately a third of the combustion heat is actually used to power the vehicle; another third passes through the exhaust; and the last third is the responsibility of the cooling system. The heat has to be reduced… Read More

Toyota Prius Smart Key System

Gen 2 Smart Key System Doors Won’t Unlock This example is from a 2004 Toyota Prius that has about a 140k on it. The complaint is that the customer could not open the door. The tow truck driver pulled vehicle up onto a flat bed skidding the front tires and dropped car the same way. The Vehicle is equipped with… Read More

Hybrid HV & Auxillary Battery Types

Toyota Prius Gen 1 and Gen 2 Auxiliary Battery The Gen 1 is easier, on the left side of the trunk. On the Gen 2, the hatch area floor cover and plastic insert must be removed to access the battery on the right side. Note that disconnecting the AGM auxiliary has been known to cause a no-start after it has… Read More

How to Check Your Vehicles Battery

Basic Automotive Battery Terminology An automotive battery is a rechargeable SLI or starting, lighting, and ignition battery. It is a 12 volt battery made of 6 cells connected in series. Each of the 6 cells produces 2.1 volts and wiring these cells in series produces the 12.6 volts required by the automotive electrical system. The batteries current capacity ratings are… Read More

Hybrid Models & Manufacturers

The Honda Insight The Honda Insight was the first domestically available Hybrid vehicle. It was a technological wonder in many ways, with aluminum body, three cylinder 1.0 liter engine plus IMA (Integrated Motor Assist) Honda’s name until present for their parallel Hybrid system), and an air cooled battery pack behind the two available seats. In the end, it was a… Read More